• Management and organization technical support for all Oracle Fusion Middleware Suite SOA messaging environments (DEV, QA, STAGE, PROD)
• Assist in any disaster recovery operations. Work with applications, technical support and operations teams during the design, development and implementation of service requests. Assist in the development, management, and organization of SOA messaging and interface systems.
• Assist with the enhancement of PROD applications and services.
• Assist in other Oracle SOA and interface related duties as directed by Client management.
• Troubleshoot Oracle SOA server and messaging service outages as they occur, including after-hours and weekends.
• Install and configure new Oracle Servers and SOA messaging environments as requests are received using Oracle Best Practices document.
• Deploy SOA system, messaging or interface changes as requested following Client Change Management procedures.
• Implement and validate the most effective way to resolve the issue including hardware, software and environment configuration changes.
• Analyse and implement the most current Oracle Fusion Middleware Suite patches.
• Communicate with internal teams on operational support issues by attending meetings, providing input and recommendations, analysis and findings.

Ref: 9337 | Published: 21 Jun 2019