• Manage MS contract execution (cost, time and quality) ensuring fulfillment of all contractual obligations
• Secure all the operational and financial performance with close monitoring to any deviation and timely reporting to stakeholders according to SLA and MS approved budgets
• secure delivery compliance for both contractual and business requirements, including all areas of FM , NOC and Network performance
• Continuously improve and develop systems to proactively enhance the work environment under this project .
• Budget preparation and handling for related projects
• Subject to call 24 hours, 7 days a week.
• lead team for managing outages, SLA, uptime, service availability, root cause analysis.
• Work with account team for contractual renegotiation or pre-sales opportunities for the specific customer.
• Coach and mentor senior and junior engineers to ensure personnel are working issues as efficiently and accurately as possible in a team oriented professional culture.
• Plan projects, training, objectives, timelines, deliverables and milestones for the Project .
• Drive staff to monitor and resolve customer issues and accomplish objectives by being a role model to impress upon staff to be self-motivated with the ambition to problem-solve, learn and create their own mechanisms for resolving issues and most importantly, communicate effectively with the ability to work in a team environment

• 管理MS合同的执行（成本，时间和质量），确保履行所有合同义务
• 根据SLA和MS批准的预算，通过严密监控任何偏差并及时向利益相关者报告，确保所有运营和财务绩效
• 确保满足合同和业务要求的交付遵从性，包括FM，NOC和网络性能的所有领域
• 不断完善和发展制度，积极改善本项目的工作环境。
• 相关项目的预算编制和处理
• 每周7天，每天24小时打电话。
• 领导团队，负责管理中断，SLA，正常运行时间，服务可用性，根本原因分析。
• 与客户团队合作，为特定客户进行合同重新谈判或售前机会。
• 教练和指导高级工程师和初级工程师，以确保在以团队为导向的专业文化中，员工尽可能高效，准确地处理工作问题。
• 为项目计划项目，培训，目标，时间表，可交付成果和里程碑。
• 通过树立榜样，激励员工监督和解决客户问题并实现目标，以激励他们自我解决问题，学习和创建自己的解决问题机制的积极性，最重要的是，与员工进行有效沟通在团队环境中工作的能力

Ref: 10087 | Published: 17 Aug 2020