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Field Maintenance Manager

INFORMATION ABOUT THIS JOB

Only applicants with an existing right to work in the EU will be considered for roles based in the EU

• Over all In charge of FM operation of Region.

• Responsible for SLA & KPI adherence with interface departments and customer.

• In charge of FM subcontractor/teams Competence Development and growth.

• Ensure that FM Comply to processes, procedure to provide world class network availability and reliability.

• Responsible for all Planned Work activities.

• To manage and control all operational issues & agenda.

• Interface to the regional customer and handle customer complain of field maintenance work

• Manage day to day Maintenance of Radio (BSS) & Transmission (MW) and 3rd party equipment.

• Manage the Provisioning of Radio (BSS) & Transmission (MW) and 3rd party.

• Scheduling and reviewing all planned work (change Request) across the Network and plan for the cooperate activity.

• Coordinate with NOC for efficient implementation of service request and complaint handling.

• Coordinate with NOC/NPO for effective O&M operations and effective functioning of network.

• Coordinate with core site 3rd party maintenance co-ordinator.

• Regional costumer coordinate and report.

• Maintain effective technical support staff for BSS & Transmission and 3rd party.

• Manage all the activities with allocated resources (man &machine) with the best utilization.

• Raise Regional Co-ordinator to improve Service Performance and Obligations/Problems.

• Analyse of Field maintenance report

• Spare part management

• Consume management

• Regional warehouse surveillance.

• Project Management and control.

• Liaison with RNO co-ordinator, local authority & house owner.

• Quality Deployment and integration of new nodes (infra as well as equipment).

• Field maintenance delivery quality surveillance and control.

• Maintenance quality improving