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CBS Engineer / CBS工程师

INFORMATION ABOUT THIS JOB

Only applicants with an existing right to work in the EU will be considered for roles based in the EU

Job Title CBS Engineer / CBS工程师
Job Type Contract
Location South Africa
Salary Competitive
Job Published 06 Nov 2020
REF 10194
Contact Name Qiang Yuan
Contact Email qyuan@rizerecruitment.com

Job Description

  • Be responsible for managing daily business operation support activities and provide service according Business operation service catalog
  • Responsible for CBS Inventory, Order, Product, Partner, Customer Mgmt, other CBS modules operation
  • Manage incident and problem restoration and escalation to Level 3 support
  • Manage and execute the operational commitments, including scope of services, service levels/performance metrics, service quality, and cost of service.
  • Interact daily with the customer and suppliers to resolve complex issues questions.

  • 负责管理日常业务运营支持活动并根据业务运营服务目录提供服务
  • 负责CBS库存,订单,产品,合作伙伴,客户管理,其他CBS模块的操作
  • 管理事件和问题的还原以及升级到3级支持
  • 管理和执行运营承诺,包括服务范围,服务级别/性能指标,服务质量和服务成本。
  • 每天与客户和供应商进行互动,以解决复杂的问题。

Ref: 10194 | Published: 06 Nov 2020

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