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Back Office Engineer
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Job Description
- Responsible for design, integration, test, troubleshoot and acceptance of 2G/3G/LTE RAN in ZTE and Huawei Vendor Equipment
- To analyse network performance, resolve complex network problem, and optimize network architecture.
- As technical point of contact, e.g. engineering team, customer, and vendor.
- To engage directly with projects team, project team, and customer for the purpose of promoting and delivering strategic services.
- Be part of critical network interventions, when the need arises.
- Trouble-shoot I & C related issues.
- Provide technical support to field teams for fault resolutions on field.
- Alarm & performance monitoring in support with NOC.
- Technical support for the RNC/BSC which include routine RNC/BSC O&M and troubleshooting, Node B and EnodeB in ZTE and Huawei Vendor Domains.
- Knows 3G signalling processing Minimum of 4-5 years’ experience in GMS/ UMTS/WCDMA
- Correct RNC/BTS/Node-B faults and performance degradations in the network
- Responsible for the development and implementation of Operations & Maintenance processes
- Diagnostics on interfaces to locate problems in network elements and/or plug-in units Failure reporting & escalation, if needed Standard Engineering Support activities for network and service development
Technical Skills
The following may be Acquired through a combination of formal or self-education, prior experience or on-the-job training:
- Degree in Electrical Engineering with specialization in telecom or equivalent degree
- 8 years of experience in big RAN network (more than 3000 sites), - this should include strong experience with ZTE and Huawei products etc.
- At least working with RAN in the past 5 years, such data configuration /commissioning/ troubleshooting and optimization.
- Excellent English written and spoken communication skills. Excellent interpersonal communication skills. Ability to work efficiently in a team.
- Strong leadership, team and project management skills and experience with a variety of telecom projects.
- International work and multi project experience is desired.
- Engineer must have good knowledge and some experience troubleshooting ZTE New generation RNC/BSC UR 9000 and NodeB/ENodeB 8910A
- Conversant with ZTE management Platforms i.e, Netnumen, ICM, RCT(Tracing).
- Engineer must have good knowledge and some experience troubleshooting Huawei RNC/BSC 6900/6910 and NodeB/ENodeB 3900/A
- Conversant with Huawei management Platforms i.e. U2000, PRS.
Other Professional Skills
- Able to work in fast pace working environment.
- Excellent team spirit with good communications and interpersonal skills
- Customer service oriented and good presentation skill.
- Strong experience independently executing task.
- Ability to work under pressure without losing focus.
Ref: 9366 | Published: 05 Jul 2019