RIZE’s client is looking to recruit an Account Manager (m/f/d) in Uganda.

Your Responsibilities:

• Responsible for the account strategy, sales coverage plan, account plans and sales execution to meet / exceed the growth of the business department, continuously enhancing the customer interface investment
• Being responsible for the development and maintenance of mid- and high level customer relationships, having strong understanding and guidance of customer requirements
• Develop a strong relationship with these key customers and partners to gain their support
• Organize regular customer visits and workshops to obtain and provide market information in a timely manner and obtain customer’s favorable support for the company
• Understand customer business pain points and KPI’s that are stablished to meet their business objectives
• Follow up the whole process of project implementation
• Ensure that the market target, sales target and collection target of the key Account Department are completed and assist in improving the transaction quality of the whole LTC process
• Organize market analysis (industry, customer, competition, self and opportunity) to determine market objectives and strategies
• Participate in developing account plans and implement the plans
• Maintain and improve the company’s brand
• Analyse Customer requirements and plans, markets opportunities and strategies
• Plan Customer Relationship Improvement and analyze reciprocity
• Partner with the broader sales team to leverage joint solutions and sales
• Identify and qualify new business opportunities in meeting with key decision makers to obtain executive sponsorship
• Perform any other duties as assigned

Your Profile:

• Bachelor’s Degree in an appropriate field of study or equivalent work experience
• Knowledge in any field such as Wireless, transmission, data, access, core network, software platform, IT and service
• Minimum of 5 years of work experience in a busy environment and managing projects
• Must have adequate knowledge of project management and operation
• Excellent presentation skills
• Customer Relationship Building Capability: Have the ability to build and improve relationships with mid and high level customers
• Customer requirement understanding and guidance; Ability to deeply understand customers’ pain points and requirements - Effectively present solutions, and drive customer’s willingness to purchase
• Project operation capability: Serve as the project leader and be able to independently operate most project development tasks
• Transaction management capability: Ability to participate in project negotiation and successfully deal with customers special requirements and differences
• Strong ability to work in complex global environment, effectively building and sustaining relationships

Ref: 10537 | Published: 29 Jul 2021