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Job Description
- Working with Sales to represent your company in a professional manner. To give advisory on customer telecom requirements to sales teams and customers.
- Attend Business meeting and ensure that key meeting notes are captured and distributed accordingly.
- Support sales team for pricing enquiry, providing technical advice and analysis, formulating the optimum solution proposal and service implementation to customers.
- Answer incoming enquiries (Voice or Email) efficiently and deal with enquiries. Liaise with suppliers/vendors in project delivery, assist Project Managers for solving technical concern and managing technical support on service provisioning.
- Follow up on actions both internally and with end users.
- Administer account changes and update CRM's.
- Ensure all details on the database are maintained and updated accurately.
Requirements
- Good customer care skills
- Excellent written and verbal communication
- Accuracy and attention to detail
- Chinese speaking
Ref: 9501 | Published: 10 Sep 2019